Super awesome experience for a up do for a wedding. Easily booked through the online portal. Thank you!
Super awesome experience for a up do for a wedding. Easily booked through the online portal. Thank you!
Jackie is very unprofessional. I personally booked an appointment to get highlights one month in advance for an event. Two weeks before the appointment I called Jackie to ask if we can change the appointment for an earlier time. She said, “yes! Would you like to come at 9:00am?” I said I can be there at 9:15am.” She says ok no problem I have you down for 9:15 for highlights. On the day of the appointment, she was a no show, no call no text, nothing! I called several times, to no avail. Around two hours later (around 11ish) I call and she answers and I tell her my name and ask her what happened to my appointment at 9:15. First she tells me she thought the appointment was at 10am, I say to her I called you at 9:20 she says, “I didn’t see your call” then she says she saw me call but assumed I was calling to cancel. She was just all over the place with her excuses. Because why assume I'm calling to cancel? And why not just answer the call. Then she says she called me. (That was a straight up lie.) Im telling her she didn’t call me, i was waiting with my phone in my hand the whole time because obviously now i need to find someone else to do my hair. Im telling her she did not call me, she then gets loud and says “ you’re calling me a liar? I can show you my phone.” When she said that, thats when I knew, ok this lady is clearly unprofessional and rude, and obviously not in her right state of mind. Never again! I wished I would’ve read her reviews before booking. Clearly I’m not the only one she has done this to. Don’t waste your time with this crazy lady and go somewhere else!
Our go-to spot! Love Jackie! <3 She always makes the experience amazing every time.
I normally fall asleep when Jackie is doing my hair. I trust her that much with my hair. I just tell her what I need and she gets the job done beyond my expectations. Thats why I don't mind the 1 hr drive to get to her.
I really hate to leave 2 stars. Jackie is such a sweetheart and really seemed to know what she was talking about when I showed her a picture of wanting either a balayage or ombré. I understand that bleaching would’ve fried my hair so I’m thankful that she didn’t extend the bleaching but I’m not sure if the other stylist, Yadira, knew so much about the toner to use. Also, the way the ombré was done, one side looked great but the other side was horrible. It seemed like she got bored with my hair. I got my hair done the Wednesday before thanksgiving and today, Monday November 30, I’m at another salon trying to fix what happened. I was too afraid to go back and I hate to sound rude and say it didn’t come out right. So, The stylist I saw today put a 9 ash toner which came out nice on one side but the side that had a straight line, remained orange and horrible when straightened. I wanted to cry because I really wanted a new hair style with somewhat blonde ends. In the end, there was no way to keep the ombré and decided to just dye my whole hair back to my natural color. Hopefully in 2 months I can get the ombré like I wanted it. :( I think if Jackie did my hair from the beginning, it would’ve came out nice. I thought my hair looked good before I left. With the blow out style Jackie did, it did look nice but later that evening as I went home, I saw how brassy it looked. I really disliked it. I’m sorry Jackie. You seem like a good hair stylist but your other employee didn’t do too good of a job. On top of that, while she blow dried my hair, she kept burning my scalp despite me saying “ow” and nudging away and when my hair was washed, holy cow, she pulled so much, it hurt. My hair is probably what she isn’t used to. My hair is more delicate and not very thick or extremely curly. If this salon works for other woman, great but it didn’t work for me. It was literally $180 in the garbage. ($160 for the style and $20 tips) the good thing was that the cut Jackie did was great and the blow out style was gorgeous too but everything else the other girl did, I’m sorry but it wasn’t good. :( I wish I could get half my money back. I will add some pictures.